Your privacy matters to wso99. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information.
All data transmitted between your device and wso99 servers is protected by industry-standard 256-bit SSL encryption — the same level used by international banking institutions.
wso99 will never sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely to operate and improve your gaming experience.
We collect only the data that is strictly necessary to deliver our services, maintain account security, and comply with legal obligations. Surplus data is never retained.
Member data is stored on access-controlled, regularly audited servers. Access to personally identifiable information is restricted to authorized personnel on a strict need-to-know basis.
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal and regulatory obligations.
You have the right to access, correct, and request deletion of your personal data. wso99 will respond to all verified data requests within 30 days of receipt.
SCOPE OF THIS POLICY: This Privacy Policy applies to all personal data collected and processed by wso99 in connection with the operation of the platform at https://wso99.cam. By registering an account or using any of our services, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described herein.
wso99 is committed to protecting the privacy and security of all personal data entrusted to us by our Members. This Privacy Policy sets out the manner in which wso99 collects, processes, stores, and protects personal information obtained through the use of our platform, accessible at https://wso99.cam.
This policy is intended to be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and wso99. Where this Privacy Policy conflicts with the Terms & Conditions on any data-related matter, this Privacy Policy shall take precedence.
We encourage you to read this document in full. If you have questions about any section, our support team is available 24 hours a day, 7 days a week, and can be reached at the email address shown in the footer of this page.
wso99 collects different categories of personal data depending on the nature of your interaction with the platform. The categories of data we may collect include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID (KTP) number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address | Account communication, support, notifications |
| Financial Data | Bank account number, account holder name, e-wallet ID (OVO, DANA, GoPay) | Deposit and withdrawal processing, fraud prevention |
| Transaction Data | Deposit history, withdrawal history, bet history, bonus redemptions | Account management, dispute resolution, regulatory compliance |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, games played, features accessed, session duration | User experience improvement, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, submitted feedback | Support quality assurance, dispute resolution, training |
| KYC Documents | ID document images, proof of address documents, selfie images | Identity verification, anti-money laundering compliance |
Sensitive Data: wso99 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is inherent in a standard government-issued identity document. If any such data is inadvertently submitted, it will not be processed for any purpose beyond the minimum required for identity verification.
wso99 collects personal data through the following channels and methods:
wso99 uses the personal data we collect for the following specific and lawful purposes:
wso99 does not use automated decision-making or profiling in a manner that produces legally significant effects without human review. Any automated risk scoring used for fraud prevention is subject to human oversight before any account-level action is taken.
wso99 processes your personal data on the following legal bases:
wso99 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where strictly necessary and under appropriate data-protection safeguards:
No Commercial Sale of Data: Under no circumstances does wso99 sell, share for advertising purposes, or otherwise commercially exploit the personal data of its Members. Any third-party access to Member data is strictly limited to the service delivery purposes described above.
wso99 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your session, and analyze usage patterns. The types of cookies we use are as follows:
You may configure your browser to block or delete non-essential cookies. However, disabling strictly necessary cookies will impair the functionality of the platform, including your ability to log in and maintain a secure session.
wso99 employs a multi-layered security framework to protect Member data from unauthorized access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:
While wso99 takes all reasonable precautions, no online platform can guarantee absolute security. In the unlikely event of a data breach that materially affects your rights, wso99 will notify affected Members promptly via the email address registered to their account.
wso99 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, and in any event for no longer than is required by applicable legal, regulatory, tax, or accounting obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Legal obligation (AML / KYC regulation) |
| Financial & Transaction Data | Duration of account + 5 years post-closure | Legal obligation (financial records law) |
| KYC Documents | Duration of account + 5 years post-closure | Legal obligation (AML compliance) |
| Technical & Log Data | Up to 24 months | Legitimate interest (security, fraud prevention) |
| Marketing Preferences | Until consent is withdrawn | Consent |
| Support Communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
Upon expiry of the applicable retention period, wso99 will securely delete or anonymize your personal data in a manner that prevents recovery or reconstruction.
As a Member of wso99, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at the email address in the footer:
You may request a copy of all personal data wso99 holds about you. We will provide this within 30 days of a verified request.
If any personal data we hold is inaccurate or incomplete, you may request that we correct it promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You may request that we limit the processing of your data in certain circumstances, such as while a dispute is being investigated.
You may request a copy of the data you provided to us in a structured, commonly used, machine-readable format.
You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.
To exercise any of these rights, submit a written request to the support email address shown in the footer of this page. We may need to verify your identity before acting on your request. We will respond to all valid requests within 30 calendar days. Where a request is particularly complex or numerous, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension within the initial 30-day period.
The wso99 platform is strictly intended for adults. You must be at least 21 years of age to register an account and use any of our services. wso99 does not knowingly collect or process personal data from any individual under the age of 21.
If wso99 becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a minor will be returned via the same payment method used, subject to verification that the payment method belongs to a legal guardian or parent, and no winnings will be paid out.
If you believe that wso99 may have inadvertently collected data from a person under the age of 21, please contact our support team immediately at the email address in the footer of this page.
The wso99 platform may, from time to time, contain references or links to third-party game providers, payment portals, or informational resources. Once you navigate away from the wso99 platform to a third-party site or service, this Privacy Policy no longer applies. We have no control over the content, privacy practices, or security measures of any third-party website or service.
We recommend reviewing the privacy policy of any third-party platform before submitting your personal information. wso99 accepts no responsibility or liability for the privacy practices of any third party whose content or services are accessible from or referenced within the wso99 platform.
wso99 primarily stores and processes Member data within secure data centers. In some circumstances, your personal data may be transferred to and processed in countries outside of Indonesia — for example, when using third-party software providers such as Evolution Gaming or Pragmatic Play, whose infrastructure may be located in other jurisdictions.
Where such international transfers occur, wso99 ensures that appropriate safeguards are in place to protect your data, including contractual data-processing agreements that require the recipient to apply a standard of data protection at least equivalent to that described in this policy. By using the wso99 platform, you consent to the transfer of your data in the manner described in this clause.
wso99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. The most current version of this policy will always be available on this page, accompanied by the "Last Updated" date shown at the top of the document.
Where changes are material — meaning they significantly affect how we collect, use, or share your data — we will notify registered Members by email and/or via a prominent notice on the platform before the changes take effect. Continued use of wso99 after the effective date of any amendment constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which wso99 processes your personal data, please contact our dedicated support team. We are available 24 hours a day, 7 days a week, with support available in both English and Indonesian.
All privacy-related correspondence should be directed to the support email address shown in the footer of this page. Please include "Privacy Request" in your subject line and provide sufficient information for us to verify your identity and locate your account before we can act on your request.
For related legal documents, please also review our Terms & Conditions and our Responsible Gaming page.
Acknowledgement: By registering an account on or using the wso99 platform, you confirm that you have read, understood, and agreed to this Privacy Policy in full, including all amendments made from time to time in accordance with Clause 14 above.
Our support team is ready to assist with any data-related query. You can also review our full Terms & Conditions or visit our FAQ for quick answers.
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